How To Fix Samsung S23 Wifi Calling Not Working Issue

Samsung Galaxy S23 is a powerful and sophisticated smartphone that offers the best performance and various features. These features include Wi-Fi calling, which allows users to make and receive calls over a Wi-Fi connection instead of using a cellular network. This can be particularly useful in areas with poor cellular coverage. However, like any technology, Wi-Fi calling can sometimes cause problems. In this detailed guide, we will look at different ways to fix Wi-Fi calling problems on Samsung S23 so that you can enjoy uninterrupted connectivity.

Understanding Wi-Fi Calling

Before diving into troubleshooting steps, it’s important to understand what Wi-Fi calling is and how it works Wi-Fi calling is a feature that allows your smartphone to use a Wi-Fi network to make and receive phone calls and send text messages.

Wi-Fi Calling is a telecommunications feature that allows users to make and receive voice calls, send and receive text messages, and even use some video calling features over a Wi-Fi connection instead of using their cellular network. This technology is particularly useful in areas with weak or no cellular signal, providing users with improved call quality and reliable connectivity. In this detailed guide, we’ll look at the ins and outs of Wi-Fi calling, its benefits, how it works, compatibility, potential issues, and how to optimize your use of it.

Calling facility over Wi-Fi

Wi-Fi calling has many benefits, including:

 

  1. Improved Call Quality:  In areas with poor cellular reception, Wi-Fi calling can provide clearer, more reliable voice quality.
  2. Extended Coverage: Wi-Fi calling can work anywhere there’s a Wi-Fi connection, including places where cellular signals are weak or unavailable, such as basements, remote locations, or buildings with thick walls.
  3. Cost Savings: For those with limited cellular minutes, Wi-Fi calling can be a cost-effective option, especially when connected to a free Wi-Fi network.
  4. International Calling: While abroad, using Wi-Fi calling can help you avoid huge international roaming charges since calls are routed through the Internet.

Seamless Integration: Wi-Fi calling is integrated into your phone’s native dialing and messaging apps for a seamless experience without the need for third-party apps.

How Wi-Fi Calling Works

Wi-Fi calling works using Voice over IP (VoIP) technology, which converts voice signals into digital data packets that are sent over the Internet. Here’s a step-by-step description of how Wi-Fi calling works:

  1. Enable Wi-Fi Calling: Users enable Wi-Fi calling in their smartphone settings.
  2. Connect To Wi-Fi: The smartphone connects to the Wi-Fi network.
  3. Make A Call: When a user makes a call or sends a text message, the phone uses the Wi-Fi network to connect to the carrier’s servers.
  4. Carrier’s Server: The carrier’s server authenticates the call and routes it to the recipient’s network, whether it’s another Wi-Fi call, a cellular network, or a landline phone.
  5. Recipient Receives Call: The recipient’s device receives a call or message over their carrier’s network or Wi-Fi.

Network Requirements

  • Wi-Fi Network: Stable and reliable Wi-Fi connection with sufficient bandwidth.
  • Internet Speed: Although Wi-Fi calling does not require extremely high speeds, upload and download speeds of at least 1 Mbps are recommended to ensure high-quality calls.
Samsung S23 Wifi Calling Not Working Issue

Enable Wi-Fi Calling

Enabling Wi-Fi Calling is a simple process that can be done through your phone's settings Here's how to enable Wi-Fi calling on iOS and Android devices:

On ios Devices

  1. Open Settings: Go to the Settings app on your iPhone.
  2. Phone Settings: Tap Phone.
  3. Wi-Fi Calling: Select Wi-Fi Calling.
  4. Enable: Toggle the switch to enable Wi-Fi calling on this iPhone.
  5. Emergency Address: Follow the on-screen instructions to set up the emergency address that emergency services will use when you dial 911 (or the emergency number in your country).

on Android devices

  1. Open Settings: Go to your Android phone’s Settings
  2. Connect: Click Connection or Network and Internet.
  3. Wi-Fi Calling: Select Wi-Fi Calling.
  4. Enable: Toggle the switch to enable Wi-Fi calling

Optimizing Calls Over Wi-Fi

To get the most out of Wi-Fi calling, follow these optimization tips:

Ensure a strong Wi-Fi signal

  • Setting Up The Router: Place the router in a central location, away from obstacles and other electronic devices that may cause interference.
  • Use A Mesh Network: For larger homes or offices, consider using a Wi-Fi mesh network to ensure consistent coverage.

Prioritize calls over Wi-Fi

  • Airplane mode with Wi-Fi: If you are in an area with weak cellular signal, turn on airplane mode and then turn on Wi-Fi. This forces the phone to use Wi-Fi calling exclusively
  • Quality of Service (QoS) settings: Some routers allow you to prioritize certain types of traffic. Configure your router to prioritize VoIP traffic to improve call quality.

Keep Your Software Up To Date

  • Regular updates: Make sure your smartphone’s operating system, carrier settings, and all related apps are regularly updated to take advantage of the latest features and bug fixes.

Network Usage Monitoring

  • Bandwidth Management: During important calls, limit other high-bandwidth activities (such as streaming or large downloads) to ensure you have enough bandwidth for the call.

 

Wi-Fi Calling is a valuable feature that improves communication by using Wi-Fi networks to make and receive calls and messages. It provides improved call quality, extended coverage, cost savings and seamless integration with your device’s native features. By understanding how Wi-Fi calling works, ensuring compatibility, optimizing settings, and troubleshooting common issues, users can get the most out of the technology.

Common Problems With Wi-Fi Calling

There are various reasons why Wi-Fi calling may not work on your Samsung S23 Some common problems include:

  • Wi-Fi Calling Not Included
  • Weak Wi-Fi Signal Strength
  • Software Errors Or Outdated Firmware
  • Incorrect Network Settings
  • Career Related Issues
  • Conflicts With Other Network Settings.

Step-By-Step Troubleshooting Guide

  1. Enable WiFi Calling

The first and most obvious step is to make sure Wi-Fi calling is enabled on your device. Here’s how you can do it:

  1. Open The Settings App On Your Samsung S23.
  2. Click Connect.
  3. Select Wi-Fi Calling.
  4. Toggle The Switch To Enable Wi-Fi Calling

If Wi-Fi Calling is already on, try turning it off and on again to update the settings

  1. Check your Wi-Fi connection

A stable and reliable Wi-Fi connection is important for Wi-Fi calling to work effectively. Here’s what you can do:

  • Check Your Signal Strength: Make sure you have a strong Wi-Fi signal. You can check your signal strength by looking at the Wi-Fi icon in the status bar.
  • Reboot Your Router: Reboot your Wi-Fi router by unplugging it for 30 seconds and then plugging it back in. This can solve many connection problems.
  • Test A Different Network: Try connecting to a different Wi-Fi network to see if the issue persists This will help determine if the problem is with your home network or the device

 

  1. Update your software

Keeping software updated is essential for smooth operation of all features including Wi-Fi calling. Here’s how to check for updates:

  1. Go to Settings.
  2. Scroll down and click on Software Update.
  3. Select Download And Install.

If an update is available, follow the onscreen instructions to install it Also check carrier settings update:

 

  1. Go to Settings.
  2. Tap About Phone.
  3. Select Software Information.
  4. Find carrier updates and install them if available.
  5. Clear cache and data.

Clearing the cache and data of the Wi-Fi calling service can solve problems caused by damaged files. Here’s how to do it:

  • Open the Settings
  • Click on The Application.
  • Find and select Wi-Fi Calling.
  • Click on Storage.
  • Select Clear Cache and then Clear Data.
  1. Reset network settings

Resetting your network settings can fix many connection problems by restoring all network settings to their default values Here’s how:

  1. Go to Settings.
  2. Click General Management.
  3. Select Reset.
  4. Click Reset Network Settings.
  5. Confirm the action by clicking Reset Settings.

 

This will reset your Wi-Fi, Bluetooth and mobile data settings You will need to re-enter your Wi-Fi passwords and re-pair your Bluetooth devices

 

  1. Enable And Disable Airplane Mode

Sometimes switching airplane mode can reset network connections and solve temporary problems Here’s how to do it:

  1. Swipe down from the top edge of the screen to open the Quick Settings panel.
  2. Tap the Airplane Mode icon to turn it on.
  3. Wait a few seconds, then tap the Airplane Mode icon again to turn it off.

 

  1. Check SIM Card And Carrier Support.

Make sure your SIM card supports Wi-Fi calling and your carrier offers this feature for Samsung S23. To verify this, contact your carrier’s support team You can remove and reinsert the SIM card to make sure it is installed correctly

  1. Contact your carrier’s support team.

If the above steps do not resolve the issue, you may need to contact your mobile operator for assistance There may be an issue with your account or service that needs to be resolved. Give them details about your problem and the steps you have already taken.

 

  1. Reset to factory settings

As a last resort, you can do a factory reset to restore your device to its original settings. Before doing this, don’t forget to back up your data. Here’s how:

 

  1. Go to Settings
  2. Click General Management
  3. Select Reset
  4. Click on Factory Data Reset
  5. Follow the onscreen instructions to complete the reset.

Additional Tips And Tricks

  1. Check Compatibility

Make sure your Samsung S23 and carrier support Wi-Fi calling. Not all carriers offer this feature on all devices A quick call to your carrier’s support line can confirm this.

 

  1. Software Errors

Sometimes software errors can affect Wi-Fi calling. Rebooting your device regularly can help avoid these issues. If you suspect a problem, try rebooting your Samsung S23.

  1. Interference And Obstruction

Interference from other electronic devices can affect Wi-Fi signal strength. Make sure the router is located in an open area, away from other electronic devices that may cause interference.

  1. Use Airplane Mode With Wi-Fi.

If you’re in an area with poor cellular coverage, turning on Airplane mode and then turning on Wi-Fi can force your device to use Wi-Fi calling instead of searching for a cellular signal. Here’s how:

  1. Swipe down from the top edge of the screen to open the Quick Settings panel.
  2. Tap the Airplane Mode icon to turn it on.
  3. Go to Settings > Connections and turn on Wi-Fi.

This method ensures that your phone prioritizes Wi-Fi calls over cellular networks

  1. Router settings

Sometimes there may be a problem with your router settings. Make sure your router firmware is up to date. Also, review any settings that may prioritize certain types of traffic over others, such as Quality of Service (QoS) settings. These settings can sometimes interfere with Wi-Fi calling

Wi-Fi calling is a valuable feature that can improve call quality, especially in areas with poor cellular coverage. If you’re having trouble making Wi-Fi calls on your Samsung S23, the troubleshooting steps in this guide will help you identify and resolve the issue. By following these steps, you can be sure that your device is connected and that you can get the most out of your Samsung S23.

Note: Although this guide covers the most common problems and how to fix them, some problems may require professional help. If necessary, do not hesitate to contact your carrier’s support or Samsung technical support. With the right approach, you can enjoy seamless Wi-Fi calling and stay connected wherever you are